Located @ Hwy 59 & Hwy 6

Patient Rights

Patient rights in Texas are our priority. Individuals visiting St. Michael’s Elite Hospital are entitled to certain rights and protections under both state and local laws, emphasizing the importance of patient-centered care.

State law ensures that patients have the right to receive medically necessary care without discrimination based on race, ethnicity, religion, or financial status. Additionally, patients in Texas have the right to make informed decisions about their medical treatment, including the right to refuse treatment and be informed of the potential risks and alternatives. It is crucial for patients to be aware of their rights, such as the right to privacy and confidentiality, timely access to emergency services, and the right to receive understandable and detailed explanations of their medical condition, treatment options, and billing.
These legal provisions collectively aim to safeguard the dignity, autonomy, and well-being of individuals seeking emergency medical care in Texas hospitals.

St. Michael’s Elite Hospital Patient Advocate

St. Michael’s Elite Hospital Patient Advocate

Patient Advocacy

Quality health care is our priority, and we tirelessly review ways to improve our patient care. If you have a concern about your care, please contact our patient advocate at 512-234-1081.

Patient Concerns

If you have a concern about your care at St. Michael’s Elite Hospital, please call us at 512-234-1081 and request to speak with a patient advocate.

External Resources

You may also contact any of the external resources below to file a complaint.

CMS Region 6 Quality of Care Complaints – Customer Service

Center for Medicare & Medicaid Services

Center for Improvement in Healthcare Quality

Center for Improvement in Healthcare Quality

Acentra Health

Medicare Quality-Improvement Organization

Texas Department of State Health Services

The exterior entrance of St. Michael’s Elite Hospital, featuring a brick building with modern glass doors and a paved walkway.

Open 24/7 For Emergencies

Open 24/7 For Emergencies

Scroll to Top